I have been on the receiving end of two attitudes the past couple of weeks with our apple give away. Both have left lasting impressions.
Do you mind if I tell you two short stories? 😉
Her name is Katie.
She called our place a week ago, looking for apples.
Wondered if she could stop by after work. She wanted to make apple butter.
I told her on the phone about the hail storm in June, how it had severely damaged the crop. She was more than welcome to get as many as she wanted, I didn’t want them to go to waste…and they were free. She insisted on paying something, but it would have to be after she got paid on Wednesday. (She works at a local nursing home.) I was struck by the concerned tone of her voice on the phone.
She stopped one of the days I was home working in the shop.
I was struck even more by her appreciative, caring attitude when I met her in person. If I could bottle it up and sell it, I would be a rich. What her attitude did (and does) to my heart is almost palatable….like a perfume that makes my heart glad.
Katie came back this week and got a few more apples…and a pumpkin. She insisted on giving my wife $20.
This second attitude came my way via an Amish farmer. He was here twice picking apples. I lost track of how many bushel he ended up getting.
The second attitude (if I were to put it into words) goes something like this…… You must be stupid (or uninformed). Sure I will take free apples. Before giving my friend your phone number I want to make sure I get all I want).
I don’t have a prejudiced, biased, judgemental bone in my body toward the Amish. It has nothing to do with that. In the past few years the Amish have been moving into our area in droves. I interact with them every chance I get.
The Amish farmer asked if I had any apple wood he might be able to get for smoking. Just so happened I did have a pile stacked by the barn I was hoping to sell to local restaurants…. When he asked me what I would charge for the wood, (this was after getting all of those free apples) I still sensed he was trying to get as much as he could for the least amount of money….
I just think it is hard-wired into some people to do business this way.
People are watching. They may not say anything, but don’t think our good (or less than stellar) attitudes don’t go unnoticed.
Protecting the brand.
Hail damaged Cortland
Do you have any recent (encouraging) encounters with a stranger that left a lasting impression?
You know me….I love details. 🙂 DM