When I got my monthly statement from XYZ lumberyard in February I questioned the balance due. It said I had a credit almost $2,000.00, when I thought, I owed them about $1900.00. I usually have a pretty good idea on who I owe what to, so when I look in the check book, I know now much is really mine. 🙂
I called and talked to book keeper, just to make sure.
She reassured me, that yes, I had overpaid, everything was correct.
Christmas in February. 🙂
“Would you mind sending me a check for $1000.00 of that, and keep the rest for credit?”
Couple of days later, I had the refund check.
We were framing walls in a basement, later that week and my phone rang. Didn’t recognize the number so I let it go to voice mail. Turned out it was the secretary at the lumberyard. She was calling me on her personal cell phone. Asked me to call her @ the store, she sounded a little stressed.
I called right back, and she started to apologize . Turned out I was correct. She had accidentally, double credited my account. I did not have a surplus.
She was sick.
I need to mention also, that she had only been working there maybe 4 months.
I said to her “It’s OK. Stuff happens. It was a good thing I hadn’t spent any of it yet.”
“So, what is my balance then?” I asked…
“You actually owe $54.19.”
When I sat down to pay bills a few days, later, when I wrote the check to XYZ lumberyard, I put a little 🙂 (Smiley face) on the memo area.
Next time I was in to that store, the secretary thanked me again for my response to the whole thing and appreciated the memo.
The next time after that, when I stopped into the lumberyard, the secretary asked me about my last name, “Was I any relation, to so and so?”
“Well, so is my dad. She is my dad’s first cousin.”
30 seconds later, we realized her dad and my dad were first cousins.
My grandpa was one of 12 children, and while I knew some of the extended relatives, there are dozens, (my generation) I have no idea about.
My grandpa (Opa‘s) family. He’s in the back row, far left.
My hunch is, the way I responded (or didn’t respond, in this case) to the new secretary @ XYZ lumberyard with the book keeping error, put me on her radar, which in turn opened up a door…