My dear friend Chris (who occasionally reads this blog…Hi Chris!) gave me the ultimate compliment yesterday…he noticed “zen like” qualities in my life. I looked up the word Zen just to see what he might be seeing….
Webster defines zen as : a state of calm attentiveness in which one’s actions are guided by intuition rather than by conscious effort.
A short story of my Zen like reaction to having been recently hacked….
Wife received a call three weeks ago from our credit card company. Someone had switched our mailing address to Florida, was that us? The representative on the phone said, I (DM) needed to get back to them. (I was taking @ nap at the time). The number they left did not correspond to the number on the back of our credit card, so I called the one on our credit card instead…it is really hard to know who to trust anymore… Was the call, a scam itself?
When I finally got through to customer service, I could not answer enough of the security questions to their satisfaction..(questions like, when I did I open the card? What were the last several transactions and amounts, etc?)
I don’t carry that sort of stuff around in my short-term memory..heck, I have trouble remembering our kids birthdays sometimes… 🙂
Ron the older man on the other end of the customer service line with a gravelly voice, apologized but said, I would need to physically go into our local bank.
Went the next morning…
Discovered that not only had someone successfully changed our address, they had also apparently gained access to our on-line banking with full access to a lot of stuff.
At one point, there were three bankers in the room, trying to figure out some detail..one of them looked at me and said, “How many bankers does it take to fix this? (I like her attitude)
Three hours later, I left the bank…Their security division put a freeze (then closure) on all of our banking connected with them. We were encouraged to start over with new accounts, new card, yada, yada…
So that was still in the process of getting straightened out yesterday when I went out to get the mail…
In the mail, we received a bank/ credit card statement… as I looked it over, I noticed there was a $25 rush fee, and the last four digits of a new number at the top of the page..
I picked up the phone, called customer service, again, explained why I was calling…and then a light bulb went on.
A new card had been issued the same day I was @ the bank, and they had put a rush on it…SENDING IT TO THE ADDRESS IN FLORIDA of the hacker…PLUS dinging me $25 for the privilege of doing so.
“They sent the “F”ing new credit card to the address of the hackers.”
It came out of my mouth before I could stop it.
I have to be honest. It felt good. I used to cuss like a sailor…that dirty habit, has all but become dormant…but not completely.
There is a time to get angry in a zen sort of way.
That’s my story young grasshopper.
Any of you old enough to remember David Carradine and the TV series Kung Fu?